This year, Black Friday starts on Friday, November 29, and runs through Cyber Monday, December 2, 2024, marking the beginning of the Christmas shopping season. To ensure you know what to expect for shipping, returns, and refunds during this busy time, here’s an update on everything you need to know for a smooth shopping experience.
Estimated Shipping Time: 7 to 14 days
Due to high order volumes and carrier delays, shipping times are expected to range from 7 to 14 days. We recommend placing orders early to avoid potential delays, and we appreciate your patience as we work to get your orders to you as quickly as possible.
Extended Return and Refund Policy
We want you to shop with confidence this Black Friday. To accommodate Black Friday purchases, we’re extending our return and refund period:
- Returns: Purchases made on Black Friday will be eligible for a 45-day return window from the date of purchase.
- Refunds: Refunds will also follow a 45-day policy from the purchase date.
Please note that any requests outside of this return period cannot be processed. Be sure to check your order and initiate any returns or refund requests within this timeframe.
Required Proof of Purchase
For a seamless return or refund process, you’ll need to provide the original receipt sent to your inbox. Only unmodified receipts are accepted; altered or manipulated receipts will not be eligible for processing.
Thank you for your understanding, and we hope you enjoy a rewarding shopping experience with us this Black Friday.
